We have been dedicatedly watching and learning about this virus and trying to understand the best way to approach it. We understand all too well that this outbreak is already impacting all of you. In this time it is critical that we find new ways of working that will enable the sustainability of businesses and keep the proverbial cogs turning so that our nation can remain healthy and employed.
At this time, I feel that the principle of ‘flattening the curve’, mitigation rather than prevention being the accepted strategy, is the correct approach in the hopes of reducing infection. This may change and if/when it does, we will adjust with it.
So what are we doing?
- With immediate effect, weekend mill tours will be suspended. Visitors may still walk along the exterior walkway but will not be permitted inside the mill.
- Staff workshops have been suspended.
- We have implemented stringent hygiene protocols for the safety of staff and visitors to the Mungo Mill and stores. Sanitising sprays will be used regularly to wash down all surfaces. Hand washing (all our stores have wash basins) or sanitising has been implemented as a mandatory requirement for all customers upon entry into our shops.
- Point of sale touch points will be sanitized with alcohol solution after every use.
- For customers who do not want to park or enter the store, we will be offering a drive-by pick up option.
- We have begun R&D into manufacturing cloth masks to aid in preventing the spread of the virus.
- Fact sheets and educationals, laid out by the Department of Health, have been printed and circulated to the staff.
- Mungo transport vehicles are being sanitized with sterilizing spray before picking up and dropping off staff.
- Extra precautions will be taken for those with underlying health issues.
I feel that we are obligated to take this very seriously, we need to educate ourselves and empower others to do the same. In doing so we are taking responsibility for our collective wellbeing. Hopefully this will be the way in which we come out of this best. In all this we also need to find the time and the space to be hopeful and positive for the future of our world. I am going to go for a walk or a swim and I’m going to eat well and be healthy. Look after yourself so you can look after others. This is also important when it comes to your emotional and psychological wellbeing. So, let’s talk and share and be gentle with each other.
To conclude I would like to say that I am impressed by our government’s response and their communication. I am concerned that the magnitude of the issue may be beyond the capacity of our system to cope. For that reason, I urge all of us to take responsibility for our own actions and interactions. This is a really great opportunity for all of us to be exceptional.
We will be in touch further as this situation develops, it changes constantly.
Managing Director, Dax Holding