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Privacy Policy

This privacy policy sets out how Mungo uses and protects any information that you give Mungo when you use this website. Mungo is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Mungo may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

Who we are

We are Mungo. A textile company operating out of South Africa.

Mungo
Old Nick Village | N2
PO Box 437
Plettenberg Bay
6600
South Africa

What we collect

Information Provided Voluntarily: When you contact us via our contact forms, send us an email, comment on our blog, post a product review, or communicate with us in any other way, you are voluntarily providing us with some information that we collect. That information may include your name, address, email address, IP address, phone number as well as demo-graphical details such as gender, occupation, location and purchase history. By giving us this information, you consent to this information being collected, used, disclosed, transferred to South Africa and stored, as described in our Terms and conditions and in this Privacy Policy.

Information Collected Automatically: When you use and browse our website we may collect information about your visit. That information may include your IP address, your operating system, your browser ID, your browsing activity, and other information about how you interacted with our Websites or other websites. We may collect this information as a part of log files as well as through the use of cookies or other tracking technologies.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
How long do we keep the information

For government required tax and record purposes we keep invoice information for 5 years.

Other demographic and analytical information we keep for only 12 months.

Who we share information with

We do not share any of your invoices information with anyone.

IP Address based information is shared with Google inc and email address information is shared with Mailchimp inc, if you have given us permission to do so.

Can I get the information you have or delete it

Certainly. You can have access to the information we have from your invoice and we will delete this information should you wish us to do so. Simply contact our security department at: craig(at)mungo.co.za

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. By using this website you consent to our use of cookies. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

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