We’re looking for a passionate storyteller and strong copywriter to join our Marketing Team at the Mungo HQ in Plettenberg Bay. The ideal candidate will drive our social media presence, connect with our audience, and help shape the narrative of our brand across various platforms and regions.

KEY RESPONSIBILITIES

Social Media Management
– Collaborate with the marketing team to create engaging, visually appealing content (posts, stories, and videos) that reflects Mungo’s brand voice.
– Maintain and execute a content calendar, ensuring regular and consistent posting across all platforms.
– Actively monitor and respond to comments, direct messages, and mentions on social media (Facebook, Instagram), fostering timely and personable interactions.
– Address inquiries, concerns, or feedback in a friendly and professional manner, ensuring a positive and helpful brand experience.

Copywriting
– Newsletters: Write compelling email copy for newsletters, focusing on product launches, highlights, and company updates.
– Website Copy: Create SEO-friendly, informative content for the website, including landing pages and blog posts.
– Social Media Copy: Write engaging copy for social media posts, promoting brand awareness and product highlights.
– New Product Launches: Develop captivating copy to support new product releases, aligning with the brand’s voice and marketing strategy.
– Press Releases: Write clear and impactful press releases for product launches, events, and company news.

Customer Service
– Manage Customer Service Inboxes: Handle customer service inquiries for our USA and EU websites, addressing customer queries and concerns in a professional and prompt manner.

Community Events
– Be available and present to represent the brand at community events. This includes participating in initiatives like the Swim Club, where responsibilities may involve managing event logistics, such as taking attendance, fostering engagement, and ensuring a positive brand experience.

REQUIREMENTS

– Degree or experience in Communications, Marketing, Journalism, or a related field.
Creative Writing: creative flair for storytelling, able to bring unique and interesting angles to a story.
– Excellent command of grammar and copywriting skills.
– Social Media Expertise: Strong understanding of social media platforms and community management.
– Experience with content creation tools (such as Canva, Adobe Suite) to design engaging social media visuals.
– Experience in marketing for a design-led brand, with an understanding of how to communicate its aesthetic and values effectively.
– Familiarity with email marketing platforms such as Mailchimp.

Please note that flexible working hours may be required.

If you live in Plett or close surrounds, and this sounds like you, please email media@mungo.co.za with your CV and a letter of motivation detailing your relevant experience.

You must be eligible to work in South Africa if you are applying for this position.